Scania R 580 6x2 PK22002 / RETARDER flatbed truck

PDF
Scania R 580 6x2 PK22002 / RETARDER flatbed truck
Scania R 580 6x2 PK22002 / RETARDER flatbed truck
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 2
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 3
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 4
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 5
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 6
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 7
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 8
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 9
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 10
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 11
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 12
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 13
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 14
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 15
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 16
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 17
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 18
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 19
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 20
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 21
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 22
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 23
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 24
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 25
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 26
Scania R 580 6x2 PK22002 / RETARDER flatbed truck image 27
Interested in the ad?
1/27
PDF
€47,900
Net price
≈ $50,270
≈ ₱2,967,000
€58,438
Gross price
Contact the seller
Brand:  Scania
Model:  R 580 6x2 PK22002 / RETARDER
Type:  flatbed truck
Year of manufacture:  2014-12
First registration:  2014-12-01
Mileage:  397,720 km
Load capacity:  14,925 kg
Net weight:  13,075 kg
Gross weight:  28,000 kg
Location:  Estonia Lääne-Harju vald7134 km from you
Placed on:  Nov 23, 2024
Seller stock ID:  M659-9113
Description
Overall dimensions:  length - 7.03 m, width - 2.55 m
Engine
Brand:  DC16.102
Power:  581 HP (427 kW)
Fuel:  diesel
Euro:  Euro 6
Gearbox
Type:  automatic
Axles
Number of axles:  3
Axle configuration:  6x2
Suspension:  air/air
Wheelbase:  3,500 mm
Brakes
Retarder: 
Cabin
Board computer: 
Air conditioner: 
Climate control: 
Seat heater: 
Autoradio: 
Mirror heater: 
Cruise control (tempomat): 
Powered windows: 
Additional equipment
Differential lock: 
Loader crane: 
Brand:  Palfinger
Model:  PK22002
Year of manufacture:  2014
Condition
Condition:  used
More details
VIN:  YS2R6X20002106069

More details — Scania R 580 6x2 PK22002 / RETARDER flatbed truck

English
= Additional options and accessories =

- Adjustable steering wheel
- Driver seat air suspension
- Electric mirrors
- PTO
- Radio control (Radio control for crane attachment)

= Remarks =

Additional information :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Reach : 13.0 m
Max lifting capacity at the end of a jib : 1380 kg

= More information =

Transmission: GRSO905R, Automatic
Cab: one and a half
Please contact Andrei Somov or Mark Ševtšenko for more information
- PTO
- Регулируем волан

Допълнителна информация :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Достигнат : 13.0 m
Максимален капацитет на повдигане в края на стрелата : 1380 kg
- Nastavitelný volant
- PTO

Additional information :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Reach : 13.0 m
Max lifting capacity at the end of a jib : 1380 kg
= Weitere Optionen und Zubehör =

- Verstellbares Lenkrad
- Zapfwelle (PTO)

= Anmerkungen =

Zusätzliche Information :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Erreichen : 13.0 m
Max. Hubkapazität am Ende eines Auslegers : 1380 kg

= Weitere Informationen =

Getriebe: GRSO905R, Automatik
Kabine: anderthalb
= Flere valgmuligheder og mere tilbehør =

- Justerbart rat
- Kraftudtag

= Bemærkninger =

Additional information :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Reach : 13.0 m
Max lifting capacity at the end of a jib : 1380 kg

= Yderligere oplysninger =

Transmission: GRSO905R, Automatisk
Førerhus: halvandenmandsseng
- PTO
- Ρυθμιζόμενο τιμόνι

Additional information :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Reach : 13.0 m
Max lifting capacity at the end of a jib : 1380 kg
= Más opciones y accesorios =

- PTO
- Volante ajustable

= Comentarios =

Información Adicional :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Alcance : 13.0 m
Capacidad máxima de elevación al final de un brazo : 1380 kg

= Más información =

Transmisión: GRSO905R, Automático
Cabina: uno y medio
- Säädettävä ohjauspyörä
- Voimanotto

Lisäinformaatio :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Tavoittaa : 13.0 m
Suurin nostovoima kallistuspuomin kärjessä : 1380 kg
= Plus d'options et d'accessoires =

- PTO
- Volant réglable

= Remarques =

Informations Complémentaires :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Atteindre : 13.0 m
Capacité de levage maximum à la fin d'un foc : 1380 kg

= Plus d'informations =

Transmission: GRSO905R, Automatique
Cabine: un et demi
- Podesiv upravljač
- Priključno vratilo

Additional information :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Reach : 13.0 m
Max lifting capacity at the end of a jib : 1380 kg
- Kihajtás
- Állítható kormánykerék

További információ :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Reach : 13.0 m
Maximális emelőképesség a gerenda végén : 1380 kg
- Presa di forsa
- Volante regolabile

Additional information :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Reach : 13.0 m
Max lifting capacity at the end of a jib : 1380 kg
= Aanvullende opties en accessoires =

- PTO
- Verstelbaar stuurwiel

= Bijzonderheden =

Extra informatie :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Bereik : 13.0 m
Maximale hefcapaciteit aan het einde van een jib : 1380 kg

= Meer informatie =

Transmissie: GRSO905R, Automaat
Cabine: anderhalf
- Justerbart ratt
- Kraftuttak

Ytterligere informasjon :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Å nå : 13.0 m
Maks løftekapasitet på enden av en jibb : 1380 kg
= Więcej opcji i akcesoriów =

- Regulowana kierownica
- Wał odbioru mocy

= Uwagi =

Dodatkowe informacje :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Zasięg : 13.0 m
Maksymalny udźwig na końcu wysięgnika : 1380 kg

= Więcej informacji =

Pędnia: GRSO905R, Automat
Kabina: półtora
= Opções e acessórios adicionais =

- Tomada da força
- Volante ajustável

= Mais informações =

Transmissão: GRSO905R, Automática
Cabina: um e meio
- Decuplare motor
- Volan reglabil

Informații suplimentare :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
A ajunge : 13.0 m
Capacitate maximă de ridicare la capătul unui braț : 1380 kg
= Дополнительные опции и оборудование =

- PTO
- Регулируемое рулевое колесо

= Примечания =

Дополнительная информация :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Достигать : 13.0 m
Максимальная грузоподъемность на конце стрелы : 1380 kg

= Дополнительная информация =

Трансмиссия: GRSO905R, Автоматическая
Кабина: полутороспальная
Свяжитесь с Andrei Somov или Mark Ševtšenko для получения дополнительной информации
- Nastaviteľný volant
- PTO

Ďalšie informácie :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Dosah : 13.0 m
Maximálna nosnosť na konci výložníka : 1380 kg
- Justerbar ratt
- PTO

Annan Information :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Räckvidd : 13.0 m
Max lyftkapacitet vid fullt utdrag av jib : 1380 kg
- Ayarlanabilir direksiyon simidi
- PTO

Additional information :
Brand: SCANIA
Model: R 580
Structure: crane tractor ( PK22002 / 1846 hours / boom 12,7 m / 1380 kg )
Year: 12.2014
Mileage: 397720 km
VIN: ... 2106069
Wheel formula: 6x2
WB: 3500 mm
Engine: DC16.102 427 Kw / 580 Hp / Euro 6
Gearbox: Opticruise ( GRSO920R ) + retarder
Rear axle gear ratio: 3,64
Suspension: air / air
Brakes: disc
Dimensions: L/W: 7030 mm / 2550 mm
Masses: full/empty: 28000 kg / 13075 kg
Reach : 13.0 m
Max lifting capacity at the end of a jib : 1380 kg
Important
This offer is for guidance only. Please request more precise information from the seller.
Purchase tips
Safety tips
PDF
Selling machinery or vehicles?
You can do it with us!
Similar ads
€48,900 ≈ $51,320 ≈ ₱3,029,000
2016
537,560 km
Power 730 HP (537 kW) Euro Euro 6 Fuel diesel Load cap. 14,585 kg Axle configuration 6x4 Suspension air/air
Estonia, Lääne-Harju vald
Contact the seller
€62,500 ≈ $65,590 ≈ ₱3,871,000
2015
368,000 km
Power 450 HP (331 kW) Euro Euro 6 Fuel diesel Load cap. 14,000 kg Axle configuration 6x2 Suspension air/air
Estonia, Taebla
Contact the seller
€42,900 ≈ $45,020 ≈ ₱2,657,000
2014
849,532 km
Power 410 HP (301 kW) Euro Euro 6 Fuel diesel Axle configuration 6x2 Suspension air/air
Estonia, Padise
Contact the seller
€79,900 ≈ $83,860 ≈ ₱4,949,000
2015
474,850 km
Power 489 HP (359 kW) Euro Euro 6 Fuel diesel Load cap. 18,480 kg Axle configuration 8x4 Suspension air/air
Estonia, Lääne-Harju vald
Contact the seller
€43,500 ≈ $45,650 ≈ ₱2,694,000
2017
452,100 km
Power 450 HP (331 kW) Euro Euro 6 Fuel diesel Volume 12.96 m³ Axle configuration 6x2 Suspension air/air
Estonia, Maardu
Contact the seller
€43,500 ≈ $45,650 ≈ ₱2,694,000
2017
452,100 km
Power 450 HP (331 kW) Euro Euro 6 Fuel diesel Volume 12.96 m³ Axle configuration 6x2 Suspension air/air
Estonia, Maardu
Contact the seller
€29,500 ≈ $30,960 ≈ ₱1,827,000
2015
133,971 km
Power 220 HP (162 kW) Euro Euro 6 Fuel diesel Load cap. 2,406 kg Axle configuration 4x2 Suspension spring/air
Estonia, Lääne-Harju vald
Contact the seller
€54,950 ≈ $57,670 ≈ ₱3,403,000
2016
188,707 km
Power 370 HP (272 kW) Euro Euro 6 Fuel diesel Load cap. 5,840 kg Volume 12.79 m³ Axle configuration 4x2
Germany, Sottrum
Contact the seller
€55,000 ≈ $57,720 ≈ ₱3,406,000
2016
757,000 km
Euro Euro 6 Axle configuration 6x2
Finland, Lohja
Contact the seller
€159,500 ≈ $167,400 ≈ ₱9,879,000
2016
273,625 km
Power 510 HP (375 kW) Euro Euro 6 Fuel diesel Load cap. 15,115 kg Axle configuration 8x4 Suspension spring/air
Estonia, Lääne-Harju vald
Contact the seller
€12,900 ≈ $13,540 ≈ ₱799,000
1997
850,000 km
Axle configuration 6x2 Suspension spring/air
Estonia, Padise
Contact the seller
€42,900 ≈ $45,020 ≈ ₱2,657,000
2014
440,838 km
Power 411 HP (302 kW) Euro Euro 6 Fuel diesel Volume 16.37 m³ Axle configuration 6x2
Germany, Hannover
Contact the seller
€78,500 ≈ $82,390 ≈ ₱4,862,000
2015
377,000 km
Power 250 HP (184 kW) Euro Euro 6 Fuel diesel Load cap. 7,500 kg Volume 14.05 m³ Axle configuration 4x2 Suspension air/air
Spain, Lorca (Murcia)
Contact the seller
€30,900 ≈ $32,430 ≈ ₱1,914,000
2013
561,000 km
Power 612 HP (450 kW) Euro Euro 5 Fuel diesel Load cap. 16,995 kg Axle configuration 6x4 Suspension air/air
Estonia, Otepää vald
Contact the seller
€33,750 ≈ $35,420 ≈ ₱2,090,000
2013
280,000 km
Power 469 HP (345 kW) Euro Euro 5 Fuel diesel Load cap. 16,450 kg Axle configuration 6x2 Suspension air/air
Estonia, Otepää vald
Contact the seller
€75,900 ≈ $79,660 ≈ ₱4,701,000
2015
362,000 km
Power 450 HP (331 kW) Fuel diesel Load cap. 16,000 kg Volume 10.08 m³ Axle configuration 8x4 Suspension spring/spring
Poland, Nowy Sącz
Contact the seller